Tech Help Desk

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Emergency Help

Urgent support for classroom tech failures during lessons.

Frequently Asked Questions

How do I connect the smartboard to my laptop?

First, ensure both devices are powered on. Connect the HDMI cable from the smartboard to your laptop. If using wireless connection, enable screen mirroring and select "SmartBoard-XX" from your display settings. Download full guide here.

What do I do if students can't access the learning platform?

1. Check your internet connection
2. Verify students are using correct login credentials
3. Clear browser cache or try a different browser
4. Contact our help desk if issues persist

How can I make my presentations more interactive?

We recommend using:
- Nearpod for live student responses
- Mentimeter for real-time polls
- Pear Deck for interactive slides
Join our workshop on creating engaging digital lessons.

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